Providing you the experience of edible art

714-791-0333

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    • Home
    • About
    • Menu
    • Grazing Tables
    • Workshops
    • Contact
    • FAQ

714-791-0333

  • Home
  • About
  • Menu
  • Grazing Tables
  • Workshops
  • Contact
  • FAQ

Frequently Asked Questions

how will i be billed

Board and Box Orders: Full payment is due upon order placement to secure your order and the date.

Grazing Tables: A 50% non-refundable deposit is required to secure date and Grazing Table.

Acceptable Forms of Payment:  Venmo and Zelle payments are preferred. We also accept all major credit cards, with an added 3% processing fee.  With the credit card option, an invoice and link will be emailed.  

how far in advance do i need to place my order?

Boards, Boxes and Platters - Orders are custom and made to order.  We do not offer boxes or boards that are pre-made.  We request a minimum of 24-48 hours depending on the size of order, the sooner the better. If you find yourself in need of a last minute order, just ask, we may be able to accommodate your order.  Same day RUSH order fee is $25.

Grazing Tables - a least 14 days, again, the sooner the better for our workload purposes.

cancellations

Boards/Boxes:   For cancellation 7 days prior to pick up/delivery, we offer a full refund.  For cancellation 6-4 days prior to pick up/delivery, we offer a 50% refund or date change. For all other cancellations within 3 days of pickup/delivery, payment will be forfeited as we have planned, prepped and sourced items to fulfill your order.

Grazing Tables:  A 50% deposit is non-refundable, we book a limited number of tables per day, therefore, will turn away business to allow for the attention to detail to your booked event.

do you offer delivery?

Local pick up in Laguna Hills is preferred.  A $100 minimum order purchase is required to qualify for delivery, based on availability. A $10 minimum delivery fee applies within 7 miles, $1.50 per mile thereafter.  Prices subject to increase depending on location and distance combined.

do you accomodate for special dietary needs?

Absolutely, we offer meat free, dairy free, gluten-free, and pork-free options upon request and subject to additional fees.

Do the boards and boxes contain nuts?

All boards and boxes are NOT made in a nut free facility. Additionally, all of our boards include a variety of nuts.  If you have ANY severe allergies, please contact us via email before consuming any product, and refer to our menu for a list of ingredients.  Please be sure to make us aware of any allergies.  The health and safety of our clients is our #1 priority.

My board won't be served right away, how do I store it?

We recommend consuming your board the same day for ultimate freshness and flavor or within 24 hours.  Refrigerate your board/box as soon as possible, if not consuming immediately. Keep your board/box refrigerated until about 30-45 minutes prior to serving.  Bringing cheese to room temp is essential to help loosen up the fat, which allows the cheese a better texture and optimal flavor. To keep safe from bacterial growth and or spoilage, we recommend you keep your box/board out of refrigeration for a max of 3 hours.

what comes with each board?

We provide eco friendly serving utensils such as wood knives, honey dipper, mini spoons, and bamboo tongs for larger boards.  We do not provide plates, napkins, or cutlery. 

if i have a board, will you build on one of my personal boards?

Yes, we absolutely will.  Arrangements to drop off your board can be made at least 3 days prior.  Pricing will be based on the size of your board.

do you offer wooden boards for sale or rental?

We offer wood boards, round cheese boxes, wood trays and platters for sale, please inquire within.  We also offer board rentals for a small fee and refundable deposit. Rentals must be returned within 24-48 hours or as agreed upon. Once the board has been returned, without any damage, a full refund of the deposit will be made within 24 hours.

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Jackie's Board Life

Laguna Hills ~ Serving OC & parts of L.A. County

714.791.0333

© 2020 All Rights Reserved

Prices shown, subject to change without notice.

Now offering in person workshops!

visit our Workshop page for detail.

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