Frequently Asked Questions

Boards, boxes and Platters: Full payment is due upon order placement to secure your order and date.

Grazing Tables/Catering: A 50% non-refundable deposit is required to secure date and Grazing Table/Catering order.

Acceptable Forms of Payment:  Zelle and Venmo payments are preferred. We also accept all major credit cards, with an added 3.5% processing fee.  With the credit card option, an electronic invoice and link will be emailed.  

Boards, Boxes & Platters:  All offerings are custom made and curated for each individual order.  We plan, source and prep items to fulfill your order.  Therefore, cancellations are only accepted 5 days prior to the date of order. Cancellations made within 5 days of your order date will not be granted. We appreciate your understanding. 

Grazing Tables:  A 50% deposit is non-refundable, we book a limited number of tables per day, therefore, will prepare and turn away other business to allow for the attention to detail to your booked event.

Pick up - Local pick up in Laguna Hills is preferred.  

Delivery - Delivery is available for orders of $100 or more, based on availability. Our delivery fee is $2 per mile, with a minimum of $15. JBL personally delivers all orders. We do not hire a third party. Delivery fee is subject to increase depending on location and distance combined. Delivery time-frames are estimated and not guaranteed. We will confirm delivery time via text message 

Food Allergy - Please be aware that our food may contain or come into contact with common allergens, such as dairy, eggs, wheat, soybeans, tree nuts, peanuts, fish, shellfish or wheat. While we take steps to minimize risk and safely handle the foods that contain potential allergens, please be advised that cross contamination may occur, as factors beyond our reasonable control may alter the formulations of the food we serve, or manufacturers may change their formulations without our knowledge. 

Dietary Restrictions - We offer meat free, dairy free, gluten-free, and pork-free options upon request and subject to additional fees.  Orders a NOT made in a nut free facility.  Additionally, all boards include a variety of nuts. If you have any severe allergies, please contact us via email before consuming any product and refer to our menu for a list of ingredients. The health and safety of our clients is our #1 priority.

Orders - orders are custom and curated to order. We request a minimum of 24-48 hours depending on the size of order, the sooner the better. If you find yourself in need of a last minute order, just ask, we may be able to accommodate. Same day RUSH order fee is $25.

Grazing Tables - Minimum 14 day notice.

We recommend consuming your board the same day for ultimate freshness and flavor or within 24 hours.  Refrigerate your board upon pick up or delivery. To keep food safe from bacterial growth and or spoilage, we recommend you keep your board out of refrigeration for a max of 3 hours. If not consuming immediately, keep your board refrigerated until about 30-45 minutes prior to serving.  Bringing cheese to room temp is essential to help loosen up the fat, which allows the cheese a better texture and optimal flavor. 

We provide complimentary eco friendly serving utensils such as wood knives, honey dipper, mini spoons, and bamboo tongs for larger boards.  Plates, napkins, and cutlery are not included.  However, available at an additional cost.